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Cover Page Problem
Posted: Wed May 22, 2024 1:12 am
by CaptNoize
My Hp printer ( Deskjet 950C) which has worked perfectly for years, has started printing a "Cover Page" every time I try to print a PDF invoice. It has never done this before. The driver version is hpcups 3.21.4
I went in to the settings, selected "policies" made sure banners were set to " none" . I had recently downloaded FreeOffice, and had OnlyOffice on it, but I had always used LibreOffice. I removed both FreeOffice, and Only Office. I removed the printer. Rebooted, reinstalled the printer,with Hp Desk Manager. Went into etc/usr/share and tried to find Hp file. Checked it and couldn't set anything. Still printing cover page. Any help would be appreciated.
![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
Re: Cover Page Problem
Posted: Wed May 22, 2024 1:20 am
by crosscourt
Could be an issue with recent drivers but youve done everything I would have recommended.
Re: Cover Page Problem
Posted: Wed May 22, 2024 1:41 am
by CaptNoize
Re: Cover Page Problem
Posted: Wed May 22, 2024 11:54 am
by wove
I am very much out my element here. I have never noticed a cover page option in a printer driver. What is printed on the cover page? I would think a cover page would be something generated by the documentation creation software. I use an HP printer and I have never seen a setting in the printer software that relates to a cover page. Is there an option in the page layout or document setup settings in the office suite's preferences that relates to a "cover page"?
Re: Cover Page Problem
Posted: Wed May 22, 2024 1:57 pm
by CaptNoize
Re: Cover Page Problem
Posted: Wed May 22, 2024 4:30 pm
by crosscourt
Cover page is typically banners as a setting but hes already turned it off. You can revert to an older driver as it might work. The office suites typically dont do that but the drivers do. I have different issues with my older Canon printer but its because its an older printer and recent drivers screw things up. It lists the driver and date on the cover page, how recent is the driver?
Re: Cover Page Problem
Posted: Wed May 22, 2024 11:35 pm
by CaptNoize
This driver was around back in 5-25-21. But it was functional till last week...I didn't have any problems with it till last Monday.
Cover page is just telling when it was created yesterday May 21.2024
Re: Cover Page Problem
Posted: Thu May 23, 2024 12:46 am
by crosscourt
Take a look at this thread,
https://forums.linuxmint.com/viewtopic.php?t=370912
Different HP printer but still the same issue.
Re: Cover Page Problem
Posted: Thu May 23, 2024 3:59 am
by CaptNoize
I've done all those.... To no avail
![Mad :x](./images/smilies/icon_mad.gif)
Re: Cover Page Problem
Posted: Thu May 23, 2024 7:21 pm
by crosscourt
This is usually just for test pages, but unplug your printer and hold the power button down for 3-4 minutes. Hopefully once you plug it back in it wont do it any more.